The provider of electric and gas services across the Pacific Northwest had SAP ERP systems in place since 1998. But its warehouses were still using paper-based processes that its employees had been following for more than 20 years. The company’s technology team recognized this approach would no longer align with the current or future needs of the business. That included being able to batch manage materials that were regulated by the Pipeline and Hazardous Materials Safety Administration (PHMSA), for example.
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