Meet the Speakers!

Roar Bekker

Vice President – Business Development SAP Digital Twin, SAP

Real-Time engineering analysis for Asset Management with SAP Predictive Engineering Insights

Use of Internet of Things(IoT) / Digital Twins to support equipment effectiveness SAP Predictive Engineering…

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Mark Eaton

NBA All-Star, Guest Speaker

The Four Commitments of a Winning Team: Action Planning Breakout Session

Now that you’ve heard the keynote, let’s get into action. With this interactive presentation, there’s…

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Markus Rosemann

Global Vice President, Digital Logistics, SAP

Market Drivers & SAP Strategies for Digital Transformation in Logistics & Asset Operations

The digital economy is transforming the world we live in and its more important now…

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Patrick Crampton-Thomas

Vice President, Supply Chain Solution Management, SAP

Market Drivers & SAP Strategies for Digital Transformation in Logistics & Asset Operations

The digital economy is transforming the world we live in and its more important now…

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Luiz Leal

IT Asset Management Manager, Vale

Vale’s Design Thinking Paves the Way for Digital Transformation

Vale, a multinational Brazilian mining corporation, has invested more than $120 billion dollars and expanded…

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Rocha Bruno

Workforce Effectiveness Project Manager, Vale

Vale’s Design Thinking Paves the Way for Digital Transformation

Vale, a multinational Brazilian mining corporation, has invested more than $120 billion dollars and expanded…

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Aaron Zurfluh

Facilities Engineer, Newport News Shipbuilding

Out of the Desk Drawer & Onto a Tablet: Our Story of Asset Master Data Renewal

Huntington Ingalls Newport News Shipbuilding is on a mission to achieve and sustain world-class performance…

Read more >

Melanie Sabella

Senior Director, Engineering, Coca-Cola Bottling Co.

Coca-Cola Consolidated’s Journey to Reliability

Change is inevitable for every organization. The impact of change is often dependent on how…

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Justin Lester

SAP EAM Functional Manager, Denbury Resources Inc.

A Home-Grown Mobile Approach that Won’t Break the Bank

A common thread across many organizations, that are in the early years after an EAM…

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Jennifer Valenzuela

Gas Work Management Solutions Manager, PG&E

After the Consultants Leave: Support SAP Post-Project

At PG&E, the Mariner Initiative deployed several key projects between 2013 through 2016. This session…

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Randall Lewis

FAM Business Process Manager, Bayer Healthcare

Bayer’s Journey to Mobile Maintenance

Bayer always strives to improve their asset maintenance processes to create greater efficiencies, lower costs…

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Bev Wilson

Senior Maintenance Planner, St. Mary's Cement

How St. Mary’s Cement is Embracing Digital Transformation with Mobility

Since 1912, St. Mary’s Cement (SMC) has been a major producer of cementitious materials in…

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Lisa St. Croix

Manager, Business Systems Facilities, Massachusetts Institute of Technology

MIT’s Journey Through the COSMOS with SAP Mobility & the Cloud

MIT Department of Facilities launched a program to modernize its maintenance processes under the Community…

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Christopher Carver

Facilities SAP Engineer, GlobalFoundries

Driving User Experience Through Fiori

GlobalFoundaries was tasked with developing a streamlined, targeted user experience utilizing a web based technology…

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Rene Castaneda

Supervisor, Maintenance Planning & Scheduling, Marathon Oil

Marathon Oil’s Strategic Approach to Materials Management & Plant Maintenance Integration

Marathon Oil implemented SAP Plant Maintenance (PM) five years ago at the Eagle Ford asset.…

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Amanda Edmond

Advisor, Organizational Change Management, Pembina Pipeline Corporation

Overcoming Implementation Challenges with Change Management & Stakeholder Engagement

Pembina Pipeline recognized the need for a single consolidated solution to provide visibility into maintenance…

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Hemant Rathod

Director, Product Management, SAP

SAP Test Lab: Interactive Feedback Forum

As a SAP user, do you have ideas to improve features within the Enterprise Asset…

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Keith Smith

Global Business Process Lead, ExxonMobil

Enhancing the Plant Maintenance User Experience with ExxonMobil

With an aging workforce and a heavy influx of new users that would be filling…

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Andy Harrist

EAM Functional Analyst, Denbury Resources Inc.

A Home-Grown Mobile Approach that Won’t Break the Bank

A common thread across many organizations, that are in the early years after an EAM…

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Romeu Sciotta

Executive Vice President, SIGGA

Cliff Williams

Corporate Maintenance Manager, ERCO Worldwide

Open Chair Closing Panel

Join us for an interactive panel to close out the best asset management and supply…

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Dean Fitt

Solution Manager EAM, SAP

SAP Strengthens Enterprise Asset Management Portfolio with SAP Strategy and Performance Management

The new application helps customers define, plan and monitor optimal maintenance strategies for physical assets…

Read more >

Clean & Governed Master Data: The Most Valuable Currency in the Digital Journey to SAP S/4HANA

Many companies know that master data is a valuable asset, but they often face challenges…

Read more >

EAM Workshop 2: A Deep Dive into Recent Innovations and Future Roadmap for SAP Asset Management Solutions

In this workshop, we will take a deep dive into the new solutions and enhancements…

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Denise Powell

Manager, Supply Chain & Procurement, Vesta Partners, LLC

How to Succeed with Your Ariba/EAM Integration

SAP Work Order processes and procurement processes should co-exist without losing the benefits of any…

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Jeff Smith

Business Analyst, Fairfax Water

Making Fairfax Water Great by Leveraging the SAP PM & MM Integration

Eight years after go-live, Fairfax Water realized, with new procurement leadership’s support, that they only…

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Beth Dooley

Procurement Lead Buyer, Fairfax Water

Making Fairfax Water Great by Leveraging the SAP PM & MM Integration

Eight years after go-live, Fairfax Water realized, with new procurement leadership’s support, that they only…

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George Kenyon

Business Systems Manager, The Linde Group

Mobilizing Plant Maintenance…The Good, The Bad, and The Ugly: Strategies for Success!

Automating work processes, gaining instant access to key information when/where you need it, improving data…

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Hunter Fairchild

Manager, Work Execution Improvement, Eastman Chemical Company

Eastman Chemical: Integrated Planning & Scheduling to Drive Productivity Improvements

Most companies today recognize the continuous need to increase productivity and reduce inefficiencies, particularly in…

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Joe Brentin

Solution Architect, Critigen, LLC

Paul Kurchina

Community Builder & Analyst, ASUG

Open Chair Closing Panel

Join us for an interactive panel to close out the best asset management and supply…

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John Stephenson

Area Manager, Work Execution Improvement, Eastman Chemical Company

Eastman Chemical: Integrated Planning & Scheduling to Drive Productivity Improvements

Most companies today recognize the continuous need to increase productivity and reduce inefficiencies, particularly in…

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Jonathan Lautenbach

Director, Financial Services, City of Cambridge

City of Cambridge’s Digital Transformation Enables Operations Field Personnel

City of Cambridge, a municipal public entity in Canada, recently implemented SAP S4/HANA 1610 as…

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Tom Bales

Maintenance Engineering Manager, Newport News Shipbuilding

Open Chair Closing Panel

Join us for an interactive panel to close out the best asset management and supply…

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Karsten Hauschild

Solution Manager, SAP

Transform Asset Management with SAP S/4HANA

SAP's solutions enable the transformation of asset management business processes into a digital future. This…

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EAM Workshop 2: A Deep Dive into Recent Innovations and Future Roadmap for SAP Asset Management Solutions

In this workshop, we will take a deep dive into the new solutions and enhancements…

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Ken Pierce

Global IOT Leader, Energy & Natural Resources, SAP

The “Who, What & How” to Accelerate Value from Your EAM Investment with SAP Leonardo

We all hear the promises and buzz words on what transforming asset management can provide…

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Sarah Green

Functional Consultant, Prometheus Group

Mobilizing Plant Maintenance…The Good, The Bad, and The Ugly: Strategies for Success!

Automating work processes, gaining instant access to key information when/where you need it, improving data…

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Kishore Billapati

Senior Manager, Engineering, Southern California Edison

Asset Management Program Implementation: Challenges & Successes

The electric utility industry is going through a transformation. To succeed, utilities need to calibrate…

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Alok Sahu

Director – SAP Solutions and Services, Fujitsu

From Analog to Digital: Maximize the Potential of Your Assets with Fujitsu & SAP Leonardo

Join this interactive panel discussion to learn how leading organizations identify, select and apply technologies…

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Mario Abella

Program Manager, Budget to Pay Processes, Nexen Energy ULC

Oil & Gas EAM Roundtable

Join your oil and gas enterprise asset management peers in this interactive discussion. This is…

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Martin Stenzig

President, North America, Vesta Partners, LLC

EAM Workshop 1: S/4HANA: EAM In a Box

This workshop will show how S/4HANA 1709 can be utilized cradle to grave and outline…

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Matthew Easlea

Chief Product Owner - Asset Intelligence Network, Predictive Maintenance & Service and S4HANA Plant Maintenance, SAP

Discussion Session: Prediction, Collaboration, Risk & Strategy together with the next generation ERP

SAP Digital Connected Assets is providing industry-leading capabilities for collaboration and information sharing around assets…

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EAM Workshop 2: A Deep Dive into Recent Innovations and Future Roadmap for SAP Asset Management Solutions

In this workshop, we will take a deep dive into the new solutions and enhancements…

Read more >

Michele Lightfield

Senior Data Analyst - SAP, Freeport LNG

Data & Process Optimization for SAP PM

Join this session to learn how Freeport LNG is supporting best practices in maintenance and…

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Jason Ballentine

Engineering Manager - North America, ARMS Reliability

Data & Process Optimization for SAP PM

Join this session to learn how Freeport LNG is supporting best practices in maintenance and…

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Oliver Mainka

Vice President, Product Management, SAP

Predictive Maintenance & Service – Overview and Deep Dive

Many SAP EAM customers are contemplating combining their EAM IT data and OT data to…

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Paul Chapman

Project Manager, SAP Services, The Toro Company

From Analog to Digital: Maximize the Potential of Your Assets with Fujitsu & SAP Leonardo

Join this interactive panel discussion to learn how leading organizations identify, select and apply technologies…

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Peter Aynsley-Hartwell

Chief Technical Officer, Utopia Global, Inc.

Clean & Governed Master Data: The Most Valuable Currency in the Digital Journey to SAP S/4HANA

Many companies know that master data is a valuable asset, but they often face challenges…

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EAM Workshop 2: A Deep Dive into Recent Innovations and Future Roadmap for SAP Asset Management Solutions

In this workshop, we will take a deep dive into the new solutions and enhancements…

Read more >

Phil Awtry

ERP Functional Analyst II, Lincoln Electric System

Utilities EAM Roundtable

Join your utility enterprise asset management peers in this interactive discussion. This is your opportunity…

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Ralph Hanneman

APM Specialist, SABIC Saudi Basic Industries Corp.

Keys to Unlocking Time Entry by Contractors to Work Orders Using CATS

A key benefit of SAP is how it creates a line of sight to all…

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Pascal Lessard

Product Manager, Product & Innovation Mobility, SAP

SAP Test Lab: Interactive Feedback Forum

As a SAP user, do you have ideas to improve features within the Enterprise Asset…

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Timothy Gibel

Analytics Program Manager, Royal Canadian Navy

A Voyage of Discovery: Global Logistics & Analytics in the Royal Canadian Navy

More than a fifteen-year journey, the Royal Canadian Navy (RCN) has moved from digitizing and…

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Alex Matthew

Senior Director - Product Management, IoT - Digital Enterprise Assets, SAP

SAP Strengthens Enterprise Asset Management Portfolio with SAP Strategy and Performance Management

The new application helps customers define, plan and monitor optimal maintenance strategies for physical assets…

Read more >

EAM Workshop 2: A Deep Dive into Recent Innovations and Future Roadmap for SAP Asset Management Solutions

In this workshop, we will take a deep dive into the new solutions and enhancements…

Read more >

Tim McLain

Senior Manager, Warehousing & Inventory, Incitec Pivot Limited

Open Chair Closing Panel

Join us for an interactive panel to close out the best asset management and supply…

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A Journey to S4/HANA: Focus on EAM & Materials Management Integration

Incitec Pivot Ltd (IPL) began the journey of moving onto the S4/HANA platform with two…

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Raymond Russ

Senior Director, SAP Solutions, Fujitsu America, Inc.

From Analog to Digital: Maximize the Potential of Your Assets with Fujitsu & SAP Leonardo

Join this interactive panel discussion to learn how leading organizations identify, select and apply technologies…

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Ron Lloyd

Command Royal Canadian Navy, Royal Canadian Navy

A Voyage of Discovery: Global Logistics & Analytics in the Royal Canadian Navy

More than a fifteen-year journey, the Royal Canadian Navy (RCN) has moved from digitizing and…

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Jill Elliott

Product Manager, Product & Innovation Mobility, SAP

SAP Test Lab: Interactive Feedback Forum

As a SAP user, do you have ideas to improve features within the Enterprise Asset…

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Ron Miller

Director, ERP, Utegration

Getting Orders Flowing Efficiently: How UPPCO Transformed their Capital Work Process

Upper Peninsula Power Company (UPPCO) is a regulated utility company serving approximately 52,000 electric retail…

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Sam Sader

Commanding Officer Base Logistics Esquimalt, Royal Canadian Navy

A Voyage of Discovery: Global Logistics & Analytics in the Royal Canadian Navy

More than a fifteen-year journey, the Royal Canadian Navy (RCN) has moved from digitizing and…

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Sam Wolfe

Solution Manager SAP CR&B Utilities, Evora IT Solutions

MIT’s Journey Through the COSMOS with SAP Mobility & the Cloud

MIT Department of Facilities launched a program to modernize its maintenance processes under the Community…

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Martin Martinelli

Work Management Solutions Supervisor, PG&E

After the Consultants Leave: Support SAP Post-Project

At PG&E, the Mariner Initiative deployed several key projects between 2013 through 2016. This session…

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Stephen Kortz

Program Manager, Huntington Ingalls Industries

Out of the Desk Drawer & Onto a Tablet: Our Story of Asset Master Data Renewal

Huntington Ingalls Newport News Shipbuilding is on a mission to achieve and sustain world-class performance…

Read more >

David Norris

Principal Analyst, Marathon Oil

Marathon Oil’s Strategic Approach to Materials Management & Plant Maintenance Integration

Marathon Oil implemented SAP Plant Maintenance (PM) five years ago at the Eagle Ford asset.…

Read more >

Rachel Stone

Supervisor, Supply Chain, Marathon Oil

Marathon Oil’s Strategic Approach to Materials Management & Plant Maintenance Integration

Marathon Oil implemented SAP Plant Maintenance (PM) five years ago at the Eagle Ford asset.…

Read more >

Dan Stuebe

SAP EAM Consultant, CONA Services LLC

Coca-Cola Consolidated’s Journey to Reliability

Change is inevitable for every organization. The impact of change is often dependent on how…

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Alan Amling

Vice President, Corporate Strategy, UPS

The Brave New World of On-Demand Manufacturing

In this keynote, UPS’s Vice President of Corporate Strategy will separate the hype from reality…

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Paul Grill

Senior Developer & Ux Advocate, SAP

SAP Test Lab: Interactive Feedback Forum

As a SAP user, do you have ideas to improve features within the Enterprise Asset…

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Stephan Bantlin

Chief Product Owner, SAP

SAP Test Lab: Interactive Feedback Forum

As a SAP user, do you have ideas to improve features within the Enterprise Asset…

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Kirk Samsel

Vice President, Products, P&RO Solutions

Gaining Strategic Leverage Through Planning & Scheduling at NRG Energy

The profitability of an organization is often attributed directly to the successful management and execution…

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Finlay Macrae

ORCA (Operations Readiness & Commissioning Assurance) Manager, Freeport LNG

Data & Process Optimization for SAP PM

Join this session to learn how Freeport LNG is supporting best practices in maintenance and…

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Marvin Baxter

Manager, Work Management, NRG Energy

Gaining Strategic Leverage Through Planning & Scheduling at NRG Energy

The profitability of an organization is often attributed directly to the successful management and execution…

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Steve Lillie

Director, Distribution Operations, Upper Peninsula Power Company

Getting Orders Flowing Efficiently: How UPPCO Transformed their Capital Work Process

Upper Peninsula Power Company (UPPCO) is a regulated utility company serving approximately 52,000 electric retail…

Read more >

Steve Yehle

Director, Gas Operations, Xcel Energy

Delivering Efficiency & Cost Saving Through Field Force Enablement at Xcel Energy

As part of their enterprise wide business transformation program, Xcel Energy moved its field workforce…

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Martin Rowan

Senior Partner, Reveal, Inc.

SCM Workshop: Transform Your Existing SAP Supply Chain into a World-Class Value Chain

The current digital wave is an indication of how fast the market can change direction…

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Sean Elliffe

Partner, Reveal, Inc.

SCM Workshop: Transform Your Existing SAP Supply Chain into a World-Class Value Chain

The current digital wave is an indication of how fast the market can change direction…

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David Carroll

Thought Leader, Reveal, Inc.

SCM Workshop: Transform Your Existing SAP Supply Chain into a World-Class Value Chain

The current digital wave is an indication of how fast the market can change direction…

Read more >

 
 

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Real-Time engineering analysis for Asset Management with SAP Predictive Engineering Insights

Use of Internet of Things(IoT) / Digital Twins to support equipment effectiveness

SAP Predictive Engineering Insights is a cloud-based Internet of Things solution designed to create real-time engineering analysis of industrial assets. It leverages SAP's acquisition of Fedem Technology and helps to maximise the overall equipment effectiveness of industrial assets by increasing availability and performance. The solution also helps manufacturers to leverage big data analytics combined with physics-based simulations for live asset performance insights.

The solution provides the end user with the following advantages:
* Predict and improve asset performance and reliability with engineering insights
* Improve maintenance decisions based on the true load history and emerging structural failures
* Increase operational efficiency by connecting engineering insights both to core business process in real-time and to other asset management solutions

The presentation will provide industry examples from Utilities / Wind Turbines and Oil & Gas.

The Four Commitments of a Winning Team: Action Planning Breakout Session

Now that you’ve heard the keynote, let’s get into action. With this interactive presentation, there’s no need to wait until it’s over. This dynamic breakout session will ramp up the action, outcomes and energy! Your group will craft dynamic action plans right on the spot that will:


  • Illicit extraordinary commitment day after day

  • Create a collaborative and innovative organization

  • Eliminate conflict and internal competition in the workplace

  • Infuse your team with the energy necessary to produce outstanding outcomes


Your team will return to work empowered by commitments and strategies they can implement immediately to achieve their most important goals.

Market Drivers & SAP Strategies for Digital Transformation in Logistics & Asset Operations

The digital economy is transforming the world we live in and its more important now than ever for asset management and logistic teams to work together to create a digitized operation environment. Join us to hear how major industry trends like customer centricity, distributed manufacturing and a network economy are driving the opportunity for digital transformation and how SAP is innovating to meet this ever-changing environment. Join SAP’s Vice President of Digital Logistics & Order Fulfillment and Head of Digital Product & Asset Management as they share ways to leverage SAP in areas such as S/4HANA, Cloud, Leonardo, Networks and ‘digital twins’. This keynote will provide key insights to take your logistics and asset management teams to the next level.

Market Drivers & SAP Strategies for Digital Transformation in Logistics & Asset Operations

The digital economy is transforming the world we live in and its more important now than ever for asset management and logistic teams to work together to create a digitized operation environment. Join us to hear how major industry trends like customer centricity, distributed manufacturing and a network economy are driving the opportunity for digital transformation and how SAP is innovating to meet this ever-changing environment. Join SAP’s Vice President of Digital Logistics & Order Fulfillment and Head of Digital Product & Asset Management as they share ways to leverage SAP in areas such as S/4HANA, Cloud, Leonardo, Networks and ‘digital twins’. This keynote will provide key insights to take your logistics and asset management teams to the next level.

Vale’s Design Thinking Paves the Way for Digital Transformation

Vale, a multinational Brazilian mining corporation, has invested more than $120 billion dollars and expanded across 27 countries over the last 10 years. With this expansive growth, an intelligent maintenance operation to manage assets across the globe became a key area of focus.

Starting with the digital strategy, Vale embarked on 4 weeks of design thinking to develop an end-to-end approach and improve decision-making. About $1.6 billion of Vale’s annual spend came from inventory so the first step became identifying pain points to automating purchasing processes and make it easier for the maintenance team.  The 1st prototype was developed in week one and by the fourth week Vale had trialed it in the field.

After 4 short weeks, the Vale team reinvented how they operate, identified where to invest in innovations and moved to the cloud. The Vale team is now leveraging Machine Learning & Internet of Things to address identified paint points and achieve sustainable productivity improvement.

Join this exciting keynote presentation to learn more about the design thinking approach, see the developed prototypes and find out how you can use these similar tactics & leverage SAP Leonardo for your organization.

Vale’s Design Thinking Paves the Way for Digital Transformation

Vale, a multinational Brazilian mining corporation, has invested more than $120 billion dollars and expanded across 27 countries over the last 10 years. With this expansive growth, an intelligent maintenance operation to manage assets across the globe became a key area of focus.

Starting with the digital strategy, Vale embarked on 4 weeks of design thinking to develop an end-to-end approach and improve decision-making. About $1.6 billion of Vale’s annual spend came from inventory so the first step became identifying pain points to automating purchasing processes and make it easier for the maintenance team.  The 1st prototype was developed in week one and by the fourth week Vale had trialed it in the field.

After 4 short weeks, the Vale team reinvented how they operate, identified where to invest in innovations and moved to the cloud. The Vale team is now leveraging Machine Learning & Internet of Things to address identified paint points and achieve sustainable productivity improvement.

Join this exciting keynote presentation to learn more about the design thinking approach, see the developed prototypes and find out how you can use these similar tactics & leverage SAP Leonardo for your organization.

Out of the Desk Drawer & Onto a Tablet: Our Story of Asset Master Data Renewal

Huntington Ingalls Newport News Shipbuilding is on a mission to achieve and sustain world-class performance and maintenance excellence for Facilities Support. Our SAP Plant Maintenance instance is 17+ years old, and the legacy master data are inadequate to support collection of accurate reliability data. Technical manuals and drawings were on a number of media, ranging from paper-based documents to electronic files in multiple formats. Documents were stored in many locations, including vaults, network drives, personal hard drives, maintenance shop bookcases, desk drawers and personal lockers.

Our Facilities Asset Mobile Environment (FAME) project encompasses three primary segments: Mobile Hardware, Information and Updated Work Processes. Those updated work processes include taking advantage of several new SAP User Interfaces including Work Manager, Rounds Manager, Fiori and PPM (Portfolio Project Management). The focus today is on the Information segment.

Internal to SAP, we have added or updated the Functional Location hierarchy (ISO-14224 compliant), catalog profiles to support assembly selection in Work Manager and equipment status to facilitate reporting. Classification data has been added both to support asset technical data as well as to support work flows in Work Manager. Measurement points on equipment have been expanded to collect results of preventive maintenance activities and operator rounds.

Outside of SAP, we assembled equipment-specific technical documentation such as manuals, drawings, preventive maintenance documents, operator checklists and energy control plans in our FAME SharePoint site sorted by SAP Equipment number. This is our Equipment Dashboard, and our technicians can access it with one click from Work Manager.

In addition, we have produced over 200 YouTube-style videos that feature our technicians troubleshooting and maintaining our equipment. These videos are managed using Qumu software and linked on the same SharePoint site as our Equipment Dashboard. The videos were developed by our team and include the technicians as actors.This effort has been a big help with culture change. The technicians really enjoy starring in the videos and it unites everybody around a common goal.

With on-the-spot access to technical documents and video format instructions, we are improving pre-job briefs; first time quality; and reducing trips back and forth to the shop, thus increasing wrench time.  By using the mobile SAP Work Manager and Rounds Manager apps along with simple, focused enhancements driven by standard SAP master data fields, NNS has created a streamlined user interface at the point of execution. This allows more accurate capture of machine data, allowing more timely decision making in a paperless work order environment.

Coca-Cola Consolidated’s Journey to Reliability

Change is inevitable for every organization. The impact of change is often dependent on how employees perceive the change which is about to happen. Is the change perceived as an opportunity or a threat? This may depend on the amount of change occurring at any given time and whether the scope is minimal or major.

Imagine you are responsible for maintenance and engineering at a large manufacturing corporation. Growth has expanded your business’s footprint 150% over the last two years due to acquisitions. Maintenance management systems are being transitioned to a common corporate platform. A standardized business process needs to be defined since equipment records, documentation and work history now reside in multiple systems and the age of your asset base ranges from new to over 25 years old.

Learn how Coca-Cola Consolidated addressed some of these challenges that asset managers face every day. Takeaway steps to ensure your culture, process, systems and data are aligned and how you can successfully transform to a reliability centered world class organization.

A Home-Grown Mobile Approach that Won’t Break the Bank

A common thread across many organizations, that are in the early years after an EAM implementation, is the realization that their Master Data and Asset Registry needs attention. Denbury Resources was no different. After four years of using SAP EAM, the reports all pointed back to a common theme: their master data, particularly asset registry, was incomplete and inaccurate. Knowing that the asset registry is the cornerstone to solid reporting, budgeting, maintenance and procurement programs, Denbury Resources set out to audit and cleanse their data. Armed with a small team and even smaller budget, high dollar consultants and custom-built applications were completely out of the question. Join this session to hear how the “Accountant” and the “PM Guy” developed a home-grown mobile solution utilizing company owned software and good old-fashioned elbow grease to drive consistency, visibility and usability of a nationwide asset registry.

After the Consultants Leave: Support SAP Post-Project

At PG&E, the Mariner Initiative deployed several key projects between 2013 through 2016. This session tells the story of what happens after the implementation and how SAP functions on a daily basis. PG&E’s Supervisor of Gas Work Management for SAP Solutions will illustrate how they engaged users and drove enthusiasm for evolving from the Stone Age to The Jetson’s Era.

This session will showcase PG&E’s ability to develop business driven user support as well as governance around managing ongoing system change requests. Hear how they built a unique and talented team to bridge the gap between technology and the business, resulting in a dependable partnership that benefited the entire organization. The users’ interactive support created for the best use of the system and helped keep up with the ever-changing requirements and regulations that PG&E is often faced with.

Key Business Benefits:


  • Strategic user adoption

  • Financial benefits realization by optimal use of the system

  • One strategy for driving business and technology forward

Bayer’s Journey to Mobile Maintenance

Bayer always strives to improve their asset maintenance processes to create greater efficiencies, lower costs and eliminate overstock and scrap (time and materials). To drive excellence in asset management, they had to address their issues around lost paperwork, incomplete follow-up work requirements and lack of equipment maintenance documentation. This presented an insurmountable challenge for Bayer that was difficult to overcome. They needed to increase plant and equipment performance, improve workforce productivity and safety, reduce their cost of maintenance, promote a 360° view of operations and reduce unplanned downtime.

By creating a mobile environment using electronic records, Bayer was able to achieve their goal. Working in a cGMP environment required them to overcome the challenges of FDA CFR 21, Part 11 compliance with electronic signatures and to ensure integrity of cGMP data and records throughout their lifecycle. Their electronic records needed to be attributable, legible, contemporaneous, original, reliable and accurate. Learn how Bayer initiated a project called WoMa@Pharma, to build upon the SAP Work Manager solution for use in the Pharmaceutical arena. Through this initiative Bayer has enabled their maintenance teams to generate notifications and work orders in real-time. In addition, this project allowed for electronic signatures and automatic time capture of task durations enabling a more accurate planning and scheduling process.

Key Business Benefits:


  • Enable data access and data entry anywhere, avoiding errors and speeding up our business processes

  • Integrated process which automatically triggers follow-up actions

  • Immediate availability of results and performance data trending

  • Accurate visibility of field activities to the back office and an increase in asset utilization and reduced downtime

How St. Mary’s Cement is Embracing Digital Transformation with Mobility

Since 1912, St. Mary’s Cement (SMC) has been a major producer of cementitious materials in the Great Lakes Region. SMC has six plants strategically located to serve customers in Canada and the U.S. and is part of Votorantim Cimentos. As one of the largest cement producers in the world, Votorantim Cimentos operates 25 cement plants in the Americas and has a combined capacity of 28 million metric tonnes per annum.

SMC started its Digital Transformation journey in 2016 with a successful Proof of Concept. In June 2017, three months into the project, SMC went live with their mobile application integrated with SAP PM and Beacon technology for field technicians. This was a very strategic project for SMC that was completed on-time, on-budget and on scope. In July 2017, SMC went live with their next mobile application involving safety and other manual entry forms. Now four plants have benefited from the rollout and a couple hundred people are taking advantage of the Digital Transformation.

Currently, SMC is implementing a project to establish maintenance business analytics on iOS devices, which goes live in December 2017. This application will offer all management levels an online tool for visibility into their maintenance operations. Now C-Levels will have updated information at a click of a button and access to over 48 KPI’s. Join SMC and Votorantim Cimentos to learn how their short-term project generated long-term positive results on their operations. Get insights into their journey of deploying new technologies and critical aspects to consider.

Key Business Benefits:


  • Transparency and visibility on maintenance operations

  • Wrench time optimization and location stamp

  • Cost Reduction

MIT’s Journey Through the COSMOS with SAP Mobility & the Cloud

MIT Department of Facilities launched a program to modernize its maintenance processes under the Community of Stewardship and Modernization of Service (COSMOS) program. The program was designed to improve materials management, system records and data quality, and mobilize field service technicians through barcoding all the mechanical/electrical/plumbing equipment and deployment of iPads minis. In this session, MIT will share how the journey started with an introspective review of our processes, determination of interdependencies, prioritization of changes, lessons learned and the results we have achieved so far. A significant element of our success and key focus will be on our approach to the implementation and deployment of SAP Work Manager with iPads running in the SAP HANA Enterprise Cloud. Working with Evora IT Solutions, MIT began with a small pilot deployment and systematically rolled out to our full team of 150 service technicians. This has transformed us from using paper to a much more efficient operation.

Key Business Benefits:


  • Turnaround time for work orders has decreased from days/weeks to hours/days resulting in better customer service

  • Equipment data and work order history available to trades people

  • Elimination of paper forms to enter labor distribution bypassing several hand-offs and a backlog of weeks

Driving User Experience Through Fiori

GlobalFoundaries was tasked with developing a streamlined, targeted user experience utilizing a web based technology stack to increase system adoption, data quality and versatility. Their current state presented a poor, misaligned and sometimes broken interface which caused more confusion to the end user. So, they targeted their most frequent users (technicians) for an initial test study and then expanded this across various shifts and work centers. After multiple studies, the company compiled the data into corresponding processes which illuminated areas of opportunity.

Join this session to learn how GlobalFoundaries reduced system interaction time by over 60% across multiple areas. Their post surveys indicated a much-needed increase in willingness to use the system and perceived confidence in system data.

Key Business Benefits:


  • Reduced hours interacting with the system

  • Increased system adoption

  • Increased data integrity

Marathon Oil’s Strategic Approach to Materials Management & Plant Maintenance Integration

Marathon Oil implemented SAP Plant Maintenance (PM) five years ago at the Eagle Ford asset. By late 2016, lack of material visibility was becoming a major hindrance causing schedules to be missed, materials to be ‘lost’ and costs incorrectly attributed. Marathon Oil began by setting a strategic vision for Materials Management (MM) and PM integration: “Base”, “Value Enhancement” and “Gold Standard” levels of functionality were defined, forming a template for future rollouts into other assets.

Challenges included major storage constraints, reuse of materials, ad hoc “walk-ins” and both variable and dynamic work schedules. The challenges called for some innovative solutions, utilizing both standard and custom functionality. Key learnings include the need to have a comprehensive material catalogue at the outset, along with purchasing agreements, the importance of quickly turning around new material masters, attention to stakeholder issues and the importance of having a strategy and clarity of purpose.

This presentation will cover Marathon Oil’s journey along three paths - Maintenance, Supply Chain and SAP Support. Learn how in each area we addressed strategy, challenges and solutions and how you can apply these practices at your organization.

Key Business Benefits:


  • Improvement in planned maintenance schedule compliance

  • Control and accountability over material spend

  • Enhanced budgeting capability

Overcoming Implementation Challenges with Change Management & Stakeholder Engagement

Pembina Pipeline recognized the need for a single consolidated solution to provide visibility into maintenance activities and inventory, and standardize reportable data. But what Pembina did differently was involving their end users in field locations from the initial roll out in 2015 and continually throughout the project. After each site’s implementation, the project evolved based on what was learned and then best practices were put into practice for the next site. Pembina also established a network of super users–employees who showed a keen interest in SAP, the process and overall change–who supported the implementations. These super users were utilized to deliver kick-offs and training at implementing sites. As a result, all sites have had a tremendous user adoption success rate of over 80%.

Join this session to learn how Pembina generated high adoption success by creating a cultural shift in their organization. By creating a community of super users, Pembina encouraged organizational health, success and long-term sustainability.

Key Business Benefits:


  • Active listening, asking clarifying question and building an understanding of the current state provided a basis for the overall impact and value of changes

  • Building a customized implementation plan was key to closing the gap between current and future state

  • Engage key stakeholders early and involve them in the change and sustainment

SAP Test Lab: Interactive Feedback Forum

As a SAP user, do you have ideas to improve features within the Enterprise Asset Management (SAP EAM) solution or the overall user experience? Join the SAP EAM development team at this year’s Test Lab to interact directly with the experts behind the solution. The development team is interested in learning your business needs and discussing how SAP can support you with current or future solution features. There will be four test areas supported by experienced SAP development team members.


  • New Analytical and reporting applications

  • New Features add to the SAP ERP and S/4HANA Applications

  • SAP Predictive Maintenance and Asset Intelligence Network

  • Next-Generation Asset-Centric Mobile Application


You will have 45 Minutes of time to have one on one interaction within these labs with people who are developing Asset Management solution for years. Join us at one or all the following available throughout the event:

  1. New Analytical & Reporting Application


During the last year, the SAP EAM development team had collected lots of feedback from various experts who visited test labs. Based on their feedback, SAP has released three new analytical applications for SAP S/4HANA:

  • Break Down Analysis

  • Damage Analysis

  • Overview page for planner


In this test area, you will be able to view these apps and provide feedback regarding analytical requirements related to maintenance cost and resource utilization. SAP will also be delivering new extractors for the SAP BW/4HANA solution. Get details on future plans for the SAP EAM solution and provide your own business requirements.

  1. New features added to the SAP ERP Application & S/4HANA


The SAP EAM development team has been working with experts from various EAM user groups to collect improvement ideas and some of these ideas have been prioritized for development. In this test area, you will gain information on these developments and have an opportunity to provide feedback on challenges you may have faced accessing the new or current functionalities. A golden opportunity to learn collaboratively and continuously improve the SAP EAM solution!

  1. SAP Predictive Maintenance & Asset Intelligence Network


In this test area, you will review some of the newer features of SAP Predictive Maintenance & Service, SAP’s solution for integrating equipment sensor, master and maintenance data. You will learn how to use Machine Learning algorithms to find and predict equipment failure patterns. We will also cover related functions in SAP Asset Intelligence Network. The SAP development team will be seeking your input on business processes and overall feedback on predictive maintenance to determine which additional functions should be provided.

  1. Next-Generation Asset-Centric Mobile Application – SAP Asset Manager


SAP Asset Manager, SAP’s next-generation Asset Centric Mobile Application developed as part of the SAP & Apple Partnership is now available. SAP has been working with customers, partners and Apple to develop this state of the art mobile application. In this test area, you will be testing the whole SAP Asset Manager application. You will need to complete a list of actions as it would be needed from a technician from the beginning of a shift until its completion. It will be an incredible opportunity to try the latest and greatest version of the application and provide feedback that will be used to improve the solution and prioritize the roadmap of the solution.

Enhancing the Plant Maintenance User Experience with ExxonMobil

With an aging workforce and a heavy influx of new users that would be filling key positions in the Manufacturing Business Processes, ExxonMobil Downstream & Chemicals needed a system that was more user friendly and easier to learn. It needed to be uncluttered, easily personalized while not being customized, and allow users to reach proficiency within six months of introduction.

ExxonMobil worked with SAP to identify their needs: a solution that was simple for shift workers and infrequent users, preferably a web-based interface that was done on an iPhone or iPad, easy to use, big buttons, and allowed attachments while offline. In addition, they wanted an interface for their key positions that was “one stop shopping”. A “cockpit” of sorts that put the right buttons and indicators within arms' reach of the “pilot” (screeners, planners and execution supervisors). They required access to web apps and other tools via hyperlink, inclusion of industry NORMS in planning, electronic Job Packs, easier service and materials procurement, and troubleshooting aids/indicators.

The end result was Fiori/UI5 and NetWeaver Business Client (NWBC). At the time, both solutions came with their own challenges. Fiori/UI5 was so new that they struggled to finds folks that could tell them how best to use it. NWBC was missing some of the functionality that they required in the Plant Maintenance area. ExxonMobil began the task of poking and prodding within the systems to flush out the missing functions and inconsistencies. The result of this effort changed the way ExxonMobil viewed SAP. Learn about the challenges they faced and how they were overcome.

Key Business Benefits:


  • Integrated industry estimating NORMS into SAP planning

  • Achieved higher planner proficiency in a shorter timeframe

  • Mobile apps for field workers

A Home-Grown Mobile Approach that Won’t Break the Bank

A common thread across many organizations, that are in the early years after an EAM implementation, is the realization that their Master Data and Asset Registry needs attention. Denbury Resources was no different. After four years of using SAP EAM, the reports all pointed back to a common theme: their master data, particularly asset registry, was incomplete and inaccurate. Knowing that the asset registry is the cornerstone to solid reporting, budgeting, maintenance and procurement programs, Denbury Resources set out to audit and cleanse their data. Armed with a small team and even smaller budget, high dollar consultants and custom-built applications were completely out of the question. Join this session to hear how the “Accountant” and the “PM Guy” developed a home-grown mobile solution utilizing company owned software and good old-fashioned elbow grease to drive consistency, visibility and usability of a nationwide asset registry.

Open Chair Closing Panel

Join us for an interactive panel to close out the best asset management and supply chain event of the year. There will be four chairs on the stage with only three panelists – that leaves one open chair!  Moderator and conference emcee, Cliff Williams, will read aloud the most pressing questions expressed by you and your fellow conference attendees. If you are an expert on one of the questions, the open chair is for you! Hop on stage and share your insights alongside fellow panelists; Tom Bales – Maintenance Engineering Manager, Newport News Shipbuilding, Tim McLain – Senior Manager, Warehouse & Inventory, Incitec (AUS) and Paul Kurchina – Community Builder & Analyst, ASUG.  A conference highlight you cannot afford to miss.

SAP Strengthens Enterprise Asset Management Portfolio with SAP Strategy and Performance Management

The new application helps customers define, plan and monitor optimal maintenance strategies for physical assets and monitor performance data across a network of connected assets in real time.

Using SAP Leonardo Internet of Things (IoT) technology, SAP Asset Strategy and Performance Management connects assets and ties asset management into core business functions, such as maintenance management, manufacturing, finance and human resources. It enables criticality assessments and segmentation of assets to help organizations choose a decision framework, such as failure modes and effects analysis (FMEA), for the optimal maintenance strategy for an asset or assets.

SAP Asset Strategy and Performance Management is the latest addition to cloud solutions for asset management from SAP, which include SAP Asset Intelligence Network and SAP Predictive Maintenance and Service. The suite shares the same underlying data and architecture, offering a single easy-to-implement cloud solution tightly integrated to the SAP ERP application and SAP S/4HANA.

Clean & Governed Master Data: The Most Valuable Currency in the Digital Journey to SAP S/4HANA

Many companies know that master data is a valuable asset, but they often face challenges in extracting full value because the data is inaccurate, out-of-date or spread across multiple business and operating systems. To drive actionable insights from your analytics, you need to know that the data being migrated and collected from current and legacy systems is consistent, reliable and maintained which is where SAP Master Data Governance (MDG) and SAP S/4HANA® come in. Join this session to hear how the SAP Asset Information Workbench truly captures a full view of all asset information. Learn how organizations are leveraging data governance best practices to create a single source of truth and maximize the value of their data currency.

Key Business Benefits:


  • The value of an asset data health and data governance assessment

  • The benefits of having clean, standardized master data for a transition to SAP S/4HANA

  • What you need to consider when preparing for a digital transformation

EAM Workshop 2: A Deep Dive into Recent Innovations and Future Roadmap for SAP Asset Management Solutions

In this workshop, we will take a deep dive into the new solutions and enhancements for SAP Asset Management being delivered in SAP S/4HANA, SAP Leonardo and SAP Solution Extensions. The following solutions will be covered: SAP Asset Intelligence Network, SAP Asset Strategy and Performance Management which are part of the SAP Leonardo portfolio. The workshop will also provide roadmap updates in existing solution areas, including Master Data Governance for EAM including the new Asset Information Workbench, Mobile Applications for Asset Management and Geographical Enablement Framework for EAM.

How to Succeed with Your Ariba/EAM Integration

SAP Work Order processes and procurement processes should co-exist without losing the benefits of any system tools implemented. Integration of EAM ECC/S4HANA functionality and Ariba greatly enhances the benefits to our EAM customers without losing Ariba’s benefits to the overall Supply Chain. SAP ECC/S4 HANA customers can integrate their system with Ariba Network with over 4,000 integration points. When customers desire to manage their EAM and MRP process within SAP Core while also benefiting from the collaboration capabilities and efficiency gains that the Ariba Network can provide, we can share some critical integration opportunities.

Ariba/EAM Integration is key in providing critical transactional data that includes information about requisitions, purchase orders, invoices, receipts, and status of these transactional data objects. Integration of transactional data is transferred to-from the Ariba Procurement Solution to SAP ERP/S4 Core.

Approach to integration starts with the following customer-centric integration goals:


  • Protect and leverage customer’s SAP investments

  • Minimize overall integration costs

  • Deliver a best-in-class, seamlessly integrated procurement business process

  • Align with SAP’s strategy, assuring that today’s investments will continue to deliver value to customers for years to come

Making Fairfax Water Great by Leveraging the SAP PM & MM Integration

Eight years after go-live, Fairfax Water realized, with new procurement leadership’s support, that they only scratched the surface when it came to utilizing the integration between SAP Materials Management and Plant Maintenance. Fairfax Water began to make use of contracts, auto purchase orders and online catalog interfaces in SAP to make their system work for them. This led to a more efficient, transparent and streamlined system which also achieved an improved end user experience. As with most companywide changes, there were road blocks and obstacles from employees that are worried about what the future holds for them.

Key Takeaways:


  • The business must drive change by building relationships and solving business process challenges – let the system work for your environment

  • Use standard SAP functionality to improve the procurement process and relationship with each area of the business

  • Key insights for managing change through implementations

Making Fairfax Water Great by Leveraging the SAP PM & MM Integration

Eight years after go-live, Fairfax Water realized, with new procurement leadership’s support, that they only scratched the surface when it came to utilizing the integration between SAP Materials Management and Plant Maintenance. Fairfax Water began to make use of contracts, auto purchase orders and online catalog interfaces in SAP to make their system work for them. This led to a more efficient, transparent and streamlined system which also achieved an improved end user experience. As with most companywide changes, there were road blocks and obstacles from employees that are worried about what the future holds for them.

Key Takeaways:


  • The business must drive change by building relationships and solving business process challenges – let the system work for your environment

  • Use standard SAP functionality to improve the procurement process and relationship with each area of the business

  • Key insights for managing change through implementations

Mobilizing Plant Maintenance…The Good, The Bad, and The Ugly: Strategies for Success!

Automating work processes, gaining instant access to key information when/where you need it, improving data quality and accuracy, eliminating reliance on paper …these are all reasons why mobile work management has taken the plant environment by storm. However, implementing a successful mobile solution does not come without challenges: unreliable network connections, varying degrees of technology experience and skill sets, maintaining security and compliance, costly and lengthy mobile implementations/projects and rigid and un-customized mobile applications.

Join us to hear how The Linde Group overcame the common challenges associated with deploying an enterprise mobile solution for SAP PM and gain insight into how they developed and implemented a mobile work strategy that actually works!

Key Business Benefits:


  • Increased the accuracy and timeliness of SAP data entry through a reliable and usable mobile solution

  • Eliminated manual, paper-based processes and increased overall usability of SAP

  • Enabled a reliable SAP database that provides insight into cause/symptom codes for better downtime analysis

Eastman Chemical: Integrated Planning & Scheduling to Drive Productivity Improvements

Most companies today recognize the continuous need to increase productivity and reduce inefficiencies, particularly in maintenance, to remain competitive and successful. This is certainly true for Eastman Chemical. Eastman identified the lack of a fully integrated maintenance schedule at two of its large U.S. sites as a key next step in its productivity journey. This need was more acute at these large plant sites due to the complexities of scheduling shared maintenance resources between multiple operating areas with independent maintenance needs. Eastman chose to eliminate these silos by purchasing software that would interact with real-time data from the SAP PM module allowing schedulers to better communicate with each other and operations. This process helped drive the needed productivity improvements.

Join this session to learn from Eastman’s experience in:


  • Evaluating current maintenance operations

  • Identifying and ranking areas where productivity and efficiency improvements can be found

  • Evaluating and selecting what solutions are necessary to support the initiative

  • The importance of working with experienced and trusted partners to ensure the project is a success

Open Chair Closing Panel

Join us for an interactive panel to close out the best asset management and supply chain event of the year. There will be four chairs on the stage with only three panelists – that leaves one open chair!  Moderator and conference emcee, Cliff Williams, will read aloud the most pressing questions expressed by you and your fellow conference attendees. If you are an expert on one of the questions, the open chair is for you! Hop on stage and share your insights alongside fellow panelists; Tom Bales – Maintenance Engineering Manager, Newport News Shipbuilding, Tim McLain – Senior Manager, Warehouse & Inventory, Incitec (AUS) and Paul Kurchina – Community Builder & Analyst, ASUG.  A conference highlight you cannot afford to miss.

Eastman Chemical: Integrated Planning & Scheduling to Drive Productivity Improvements

Most companies today recognize the continuous need to increase productivity and reduce inefficiencies, particularly in maintenance, to remain competitive and successful. This is certainly true for Eastman Chemical. Eastman identified the lack of a fully integrated maintenance schedule at two of its large U.S. sites as a key next step in its productivity journey. This need was more acute at these large plant sites due to the complexities of scheduling shared maintenance resources between multiple operating areas with independent maintenance needs. Eastman chose to eliminate these silos by purchasing software that would interact with real-time data from the SAP PM module allowing schedulers to better communicate with each other and operations. This process helped drive the needed productivity improvements.

Join this session to learn from Eastman’s experience in:


  • Evaluating current maintenance operations

  • Identifying and ranking areas where productivity and efficiency improvements can be found

  • Evaluating and selecting what solutions are necessary to support the initiative

  • The importance of working with experienced and trusted partners to ensure the project is a success

City of Cambridge’s Digital Transformation Enables Operations Field Personnel

City of Cambridge, a municipal public entity in Canada, recently implemented SAP S4/HANA 1610 as part of a city-wide ERP implementation project. The City empowered maintenance crews by implementing Innovapptive’s mWorkOrder – Mobile EAM solution with the Critigen Lemur® add-on mobile business solution to enable field personnel to access and enter information remotely in connected and disconnected modes. The implementation partner was tasked with finding a single solution mobile solution, that provided maintenance teams complete 360° visibility by integrating back-end systems.

Learn how the City of Cambridge overcame these complex challenges by implementing the mWorkOrder solution with the RACE™ Lite configuration tool that enabled the in-house IT and SAP functional teams to effectively evolve and sustain the Mobile EAM solution in an agile manner.

Key Business Benefits:


  • Real-time access to EAM and GIS systems for field personnel

  • The simplicity of the User Interface substantially decreased job training times

  • Decreased risks and costs associated with change management

  • Ease of sustainment and management of the solution with the RACE™ Lite tool

Open Chair Closing Panel

Join us for an interactive panel to close out the best asset management and supply chain event of the year. There will be four chairs on the stage with only three panelists – that leaves one open chair!  Moderator and conference emcee, Cliff Williams, will read aloud the most pressing questions expressed by you and your fellow conference attendees. If you are an expert on one of the questions, the open chair is for you! Hop on stage and share your insights alongside fellow panelists; Tom Bales – Maintenance Engineering Manager, Newport News Shipbuilding, Tim McLain – Senior Manager, Warehouse & Inventory, Incitec (AUS) and Paul Kurchina – Community Builder & Analyst, ASUG.  A conference highlight you cannot afford to miss.

Transform Asset Management with SAP S/4HANA

SAP's solutions enable the transformation of asset management business processes into a digital future. This session will provide a roadmap overview of SAP EAM and SAP S/4HANA Asset Management and will touch upon the collaboration with SAP's new cloud-based applications.

EAM Workshop 2: A Deep Dive into Recent Innovations and Future Roadmap for SAP Asset Management Solutions

In this workshop, we will take a deep dive into the new solutions and enhancements for SAP Asset Management being delivered in SAP S/4HANA, SAP Leonardo and SAP Solution Extensions. The following solutions will be covered: SAP Asset Intelligence Network, SAP Asset Strategy and Performance Management which are part of the SAP Leonardo portfolio. The workshop will also provide roadmap updates in existing solution areas, including Master Data Governance for EAM including the new Asset Information Workbench, Mobile Applications for Asset Management and Geographical Enablement Framework for EAM.

The “Who, What & How” to Accelerate Value from Your EAM Investment with SAP Leonardo

We all hear the promises and buzz words on what transforming asset management can provide to our organization from improving efficiencies, decreasing NPT, reducing costs, optimizing production, increasing safety and creating new business models. This session brings the reality to these promises. Join this session to discover what SAP Leonardo is, how it can create business value via transforming Asset Management and customers who have accelerated more value from SAP Leonardo by digitally transforming EAM.

Mobilizing Plant Maintenance…The Good, The Bad, and The Ugly: Strategies for Success!

Automating work processes, gaining instant access to key information when/where you need it, improving data quality and accuracy, eliminating reliance on paper …these are all reasons why mobile work management has taken the plant environment by storm. However, implementing a successful mobile solution does not come without challenges: unreliable network connections, varying degrees of technology experience and skill sets, maintaining security and compliance, costly and lengthy mobile implementations/projects and rigid and un-customized mobile applications.

Join us to hear how The Linde Group overcame the common challenges associated with deploying an enterprise mobile solution for SAP PM and gain insight into how they developed and implemented a mobile work strategy that actually works!

Key Business Benefits:


  • Increased the accuracy and timeliness of SAP data entry through a reliable and usable mobile solution

  • Eliminated manual, paper-based processes and increased overall usability of SAP

  • Enabled a reliable SAP database that provides insight into cause/symptom codes for better downtime analysis

Asset Management Program Implementation: Challenges & Successes

The electric utility industry is going through a transformation. To succeed, utilities need to calibrate their business models. There is growing evidence that shows many asset intensive organizations have benefitted from an asset management program. Southern California Edison (SCE) has responded and embarked on its journey to implement an asset management program for its generation fleet. It is not uncommon for an electric utility company to encounter challenges during such a demanding endeavor and SCE is no exception.

Hear SCE share their successes and challenges in the implementation journey so far. This session will cover the various strategies SCE adopted to successfully overcome challenges via change management, organizational restructuring, course correction and other tactics, to ensure not only a successful implementation of an asset management program but one that is geared towards tangible near-term results.

Key Business Benefits:


  • Centralized decision making on major spending

  • Visibility on asset health issues and collaborative decision making around solutions

  • Consistent condition monitoring practices and health assessment

From Analog to Digital: Maximize the Potential of Your Assets with Fujitsu & SAP Leonardo

Join this interactive panel discussion to learn how leading organizations identify, select and apply technologies which transform how they manage, maintain and optimize their assets. Hear from Toro, Fujitsu and SAP on lessons learned when starting small with quick ROI wins, the importance of tying business results with roadmaps and the impact/complexity of choosing the right emerging technologies such as AI, IoT and machine learning.

Oil & Gas EAM Roundtable

Join your oil and gas enterprise asset management peers in this interactive discussion. This is your opportunity to share your best tips and tricks and learn from the collective brain power of like-minded professionals. Mario Abella, Program Manager at Nexen Energy, has over 24 years of oil and gas industry experience. He will facilitate and share his expertise and recent success with an integration project. Guaranteed to be a highlight of the conference, this is a session you will not want to miss!

EAM Workshop 1: S/4HANA: EAM In a Box

This workshop will show how S/4HANA 1709 can be utilized cradle to grave and outline the associated benefits. The interactive presentation will be scenario driven with as much time spend in the system as covering the content. The workshop is applicable to all customers no matter if they are new to SAP EAM, want to start with S/4 or are existing ECC customers seeking options to transition.

Topic areas covered:


  • Asset Management (Master data)

    • Including use of LAM, GEF and GIS integration



  • Data Management – how to improve and govern master data

  • Work Management

  • Scheduling and use of external scheduling tools

  • Usability Mobility Options

Discussion Session: Prediction, Collaboration, Risk & Strategy together with the next generation ERP

SAP Digital Connected Assets is providing industry-leading capabilities for collaboration and information sharing around assets through a cloud-based business network, global registry of equipment, enhancing the visibility of assets and gaining transparency on their status with preventive and predictive maintenance solutions. As well as providing functions for managing the risk determination and mitigation for assets. It provides seamless end-to-end process integration with SAP Plant Maintenance, SAP Leonardo and other SAP and non-SAP solutions. Join this interactive discussion session to get all your questions answered around SAP’s Digital Connected Asset offerings.

EAM Workshop 2: A Deep Dive into Recent Innovations and Future Roadmap for SAP Asset Management Solutions

In this workshop, we will take a deep dive into the new solutions and enhancements for SAP Asset Management being delivered in SAP S/4HANA, SAP Leonardo and SAP Solution Extensions. The following solutions will be covered: SAP Asset Intelligence Network, SAP Asset Strategy and Performance Management which are part of the SAP Leonardo portfolio. The workshop will also provide roadmap updates in existing solution areas, including Master Data Governance for EAM including the new Asset Information Workbench, Mobile Applications for Asset Management and Geographical Enablement Framework for EAM.

Data & Process Optimization for SAP PM

Join this session to learn how Freeport LNG is supporting best practices in maintenance and reliability by leveraging a standards-based approach to data and key business processes. While the bedrock of maintenance and reliability is in the hands of maintenance and operations leadership and technicians, technology’s expanding role in supporting the achievement of lower operating costs and higher reliability for the entire equipment life-cycle continues to be a subject of interest. The growing sophistication of automation tools/IIOT adds another layer of complexity and possibility. Developing a framework for how data is developed, maintained, shared and utilized are essential to the establishment of integrated and complementary software tools and business processes that are sustainable and continue to improve and add value over time.

This presentation will cover how ISO 14224, ISO 55000/1/2 and best practices from SMRP’s and DAMA’s Bodies of Knowledge can be applied to create maintenance and reliability processes and systems that support the key remits of established and developing maintenance organizations.

Key Business Benefits:


  • Leverage SAP data to support specific maintenance strategy and execution activities

  • Develop standards-based approach to data structure and framework for how data is developed, maintained, shared and utilized

  • Create maintenance and reliability processes and systems that support the key remits of established and developing maintenance organizations

Data & Process Optimization for SAP PM

Join this session to learn how Freeport LNG is supporting best practices in maintenance and reliability by leveraging a standards-based approach to data and key business processes. While the bedrock of maintenance and reliability is in the hands of maintenance and operations leadership and technicians, technology’s expanding role in supporting the achievement of lower operating costs and higher reliability for the entire equipment life-cycle continues to be a subject of interest. The growing sophistication of automation tools/IIOT adds another layer of complexity and possibility. Developing a framework for how data is developed, maintained, shared and utilized are essential to the establishment of integrated and complementary software tools and business processes that are sustainable and continue to improve and add value over time.

This presentation will cover how ISO 14224, ISO 55000/1/2 and best practices from SMRP’s and DAMA’s Bodies of Knowledge can be applied to create maintenance and reliability processes and systems that support the key remits of established and developing maintenance organizations.

Key Business Benefits:


  • Leverage SAP data to support specific maintenance strategy and execution activities

  • Develop standards-based approach to data structure and framework for how data is developed, maintained, shared and utilized

  • Create maintenance and reliability processes and systems that support the key remits of established and developing maintenance organizations

Predictive Maintenance & Service – Overview and Deep Dive

Many SAP EAM customers are contemplating combining their EAM IT data and OT data to find new ways to determine and predict equipment health. Join this session to learn which kinds of scenarios SAP customers have been covering with SAP Predictive Maintenance and Services, some of the typical challenges faced in an IT/OT integration project, receive an introduction on the features of this solution plus dive deep into some of the newer functions.

Key Business Benefits:


  • Use a platform to integrate IT and OT data streams

  • Use machine learning algorithms to find new equipment health insights

  • Turn insights into actions with creating alerts and notifications

From Analog to Digital: Maximize the Potential of Your Assets with Fujitsu & SAP Leonardo

Join this interactive panel discussion to learn how leading organizations identify, select and apply technologies which transform how they manage, maintain and optimize their assets. Hear from Toro, Fujitsu and SAP on lessons learned when starting small with quick ROI wins, the importance of tying business results with roadmaps and the impact/complexity of choosing the right emerging technologies such as AI, IoT and machine learning.

Clean & Governed Master Data: The Most Valuable Currency in the Digital Journey to SAP S/4HANA

Many companies know that master data is a valuable asset, but they often face challenges in extracting full value because the data is inaccurate, out-of-date or spread across multiple business and operating systems. To drive actionable insights from your analytics, you need to know that the data being migrated and collected from current and legacy systems is consistent, reliable and maintained which is where SAP Master Data Governance (MDG) and SAP S/4HANA® come in. Join this session to hear how the SAP Asset Information Workbench truly captures a full view of all asset information. Learn how organizations are leveraging data governance best practices to create a single source of truth and maximize the value of their data currency.

Key Business Benefits:


  • The value of an asset data health and data governance assessment

  • The benefits of having clean, standardized master data for a transition to SAP S/4HANA

  • What you need to consider when preparing for a digital transformation

EAM Workshop 2: A Deep Dive into Recent Innovations and Future Roadmap for SAP Asset Management Solutions

In this workshop, we will take a deep dive into the new solutions and enhancements for SAP Asset Management being delivered in SAP S/4HANA, SAP Leonardo and SAP Solution Extensions. The following solutions will be covered: SAP Asset Intelligence Network, SAP Asset Strategy and Performance Management which are part of the SAP Leonardo portfolio. The workshop will also provide roadmap updates in existing solution areas, including Master Data Governance for EAM including the new Asset Information Workbench, Mobile Applications for Asset Management and Geographical Enablement Framework for EAM.

Utilities EAM Roundtable

Join your utility enterprise asset management peers in this interactive discussion. This is your opportunity to share your best tips and tricks and learn from the collective brain power of like-minded professionals. Phil Awtry, EAM Program Manager at Lincoln Electric System, has over 40 years of experience working in the industry. He will facilitate and share his expertise and recent success with an EAM roadmap initiative. Guaranteed to be a highlight of the conference, this is a session you will not want to miss!

Keys to Unlocking Time Entry by Contractors to Work Orders Using CATS

A key benefit of SAP is how it creates a line of sight to all work performed on individual equipment assets using work orders. When employees do the work in house, this takes place naturally using time entry. However, when contractors do the work, there can often be gaps in procure external services and the line of sight goes missing.

Resident contractors, who use standard SAP and work full time at a manufacturing site, enter their own time directly in SAP since they have the best knowledge of their work, this avoids common errors and inefficiencies when work orders are entered by others such as an admin. This time transfers to Service Entry Sheets resulting in vendor invoices having exact matches. Join this session to hear how standard SAP components across the SAP eco-system: Plant Maintenance, Cross Application Time Sheets (CATS), Materials Management (Contracts Management, Procurement, Service Masters and Service Entry) and the HR Mini Master were used at SABIC to streamline visibility of contracted work orders.

Key Business Benefits:


  • Complete visibility on contracted work orders in SAP including date, person, hours and work order number

  • Clear understanding for maintenance leaders of the weekly work order costs at the facility

  • Meaningful asset management metrics to report work order confirmation hours

SAP Test Lab: Interactive Feedback Forum

As a SAP user, do you have ideas to improve features within the Enterprise Asset Management (SAP EAM) solution or the overall user experience? Join the SAP EAM development team at this year’s Test Lab to interact directly with the experts behind the solution. The development team is interested in learning your business needs and discussing how SAP can support you with current or future solution features. There will be four test areas supported by experienced SAP development team members.


  • New Analytical and reporting applications

  • New Features add to the SAP ERP and S/4HANA Applications

  • SAP Predictive Maintenance and Asset Intelligence Network

  • Next-Generation Asset-Centric Mobile Application


You will have 45 Minutes of time to have one on one interaction within these labs with people who are developing Asset Management solution for years. Join us at one or all the following available throughout the event:

  1. New Analytical & Reporting Application


During the last year, the SAP EAM development team had collected lots of feedback from various experts who visited test labs. Based on their feedback, SAP has released three new analytical applications for SAP S/4HANA:

  • Break Down Analysis

  • Damage Analysis

  • Overview page for planner


In this test area, you will be able to view these apps and provide feedback regarding analytical requirements related to maintenance cost and resource utilization. SAP will also be delivering new extractors for the SAP BW/4HANA solution. Get details on future plans for the SAP EAM solution and provide your own business requirements.

  1. New features added to the SAP ERP Application & S/4HANA


The SAP EAM development team has been working with experts from various EAM user groups to collect improvement ideas and some of these ideas have been prioritized for development. In this test area, you will gain information on these developments and have an opportunity to provide feedback on challenges you may have faced accessing the new or current functionalities. A golden opportunity to learn collaboratively and continuously improve the SAP EAM solution!

  1. SAP Predictive Maintenance & Asset Intelligence Network


In this test area, you will review some of the newer features of SAP Predictive Maintenance & Service, SAP’s solution for integrating equipment sensor, master and maintenance data. You will learn how to use Machine Learning algorithms to find and predict equipment failure patterns. We will also cover related functions in SAP Asset Intelligence Network. The SAP development team will be seeking your input on business processes and overall feedback on predictive maintenance to determine which additional functions should be provided.

  1. Next-Generation Asset-Centric Mobile Application – SAP Asset Manager


SAP Asset Manager, SAP’s next-generation Asset Centric Mobile Application developed as part of the SAP & Apple Partnership is now available. SAP has been working with customers, partners and Apple to develop this state of the art mobile application. In this test area, you will be testing the whole SAP Asset Manager application. You will need to complete a list of actions as it would be needed from a technician from the beginning of a shift until its completion. It will be an incredible opportunity to try the latest and greatest version of the application and provide feedback that will be used to improve the solution and prioritize the roadmap of the solution.

A Voyage of Discovery: Global Logistics & Analytics in the Royal Canadian Navy

More than a fifteen-year journey, the Royal Canadian Navy (RCN) has moved from digitizing and integrating core business processes to utilizing analytics to drive performance improvements at all levels. The RCN utilizes SAP aboard ships at sea around the world, in second line maintenance facilities and throughout the supply chain. This keynote will focus on the imperative to maximize readiness and steward resources with a focus on the opportunities in logistics and asset management. In addition to learning about the challenges of supporting global operations above and below the water, you will hear firsthand how the Commander of the Royal Canadian Navy set conditions for innovation to occur and charted a course for change.

SAP Strengthens Enterprise Asset Management Portfolio with SAP Strategy and Performance Management

The new application helps customers define, plan and monitor optimal maintenance strategies for physical assets and monitor performance data across a network of connected assets in real time.

Using SAP Leonardo Internet of Things (IoT) technology, SAP Asset Strategy and Performance Management connects assets and ties asset management into core business functions, such as maintenance management, manufacturing, finance and human resources. It enables criticality assessments and segmentation of assets to help organizations choose a decision framework, such as failure modes and effects analysis (FMEA), for the optimal maintenance strategy for an asset or assets.

SAP Asset Strategy and Performance Management is the latest addition to cloud solutions for asset management from SAP, which include SAP Asset Intelligence Network and SAP Predictive Maintenance and Service. The suite shares the same underlying data and architecture, offering a single easy-to-implement cloud solution tightly integrated to the SAP ERP application and SAP S/4HANA.

EAM Workshop 2: A Deep Dive into Recent Innovations and Future Roadmap for SAP Asset Management Solutions

In this workshop, we will take a deep dive into the new solutions and enhancements for SAP Asset Management being delivered in SAP S/4HANA, SAP Leonardo and SAP Solution Extensions. The following solutions will be covered: SAP Asset Intelligence Network, SAP Asset Strategy and Performance Management which are part of the SAP Leonardo portfolio. The workshop will also provide roadmap updates in existing solution areas, including Master Data Governance for EAM including the new Asset Information Workbench, Mobile Applications for Asset Management and Geographical Enablement Framework for EAM.

Open Chair Closing Panel

Join us for an interactive panel to close out the best asset management and supply chain event of the year. There will be four chairs on the stage with only three panelists – that leaves one open chair!  Moderator and conference emcee, Cliff Williams, will read aloud the most pressing questions expressed by you and your fellow conference attendees. If you are an expert on one of the questions, the open chair is for you! Hop on stage and share your insights alongside fellow panelists; Tom Bales – Maintenance Engineering Manager, Newport News Shipbuilding, Tim McLain – Senior Manager, Warehouse & Inventory, Incitec (AUS) and Paul Kurchina – Community Builder & Analyst, ASUG.  A conference highlight you cannot afford to miss.

A Journey to S4/HANA: Focus on EAM & Materials Management Integration

Incitec Pivot Ltd (IPL) began the journey of moving onto the S4/HANA platform with two separate instances of ECC6 and merging them onto one instance of S4/HANA. IPL has been on SAP for 22 years with varying levels of use and few standard processes. Join this presentation to hear the learnings and insights of IPL’s journey with a specific focus on EAM and materials management. This session will provide knowledge sharing and lessons learned in the project thus far. Go-live date is estimated for March 2019.

From Analog to Digital: Maximize the Potential of Your Assets with Fujitsu & SAP Leonardo

Join this interactive panel discussion to learn how leading organizations identify, select and apply technologies which transform how they manage, maintain and optimize their assets. Hear from Toro, Fujitsu and SAP on lessons learned when starting small with quick ROI wins, the importance of tying business results with roadmaps and the impact/complexity of choosing the right emerging technologies such as AI, IoT and machine learning.

A Voyage of Discovery: Global Logistics & Analytics in the Royal Canadian Navy

More than a fifteen-year journey, the Royal Canadian Navy (RCN) has moved from digitizing and integrating core business processes to utilizing analytics to drive performance improvements at all levels. The RCN utilizes SAP aboard ships at sea around the world, in second line maintenance facilities and throughout the supply chain. This keynote will focus on the imperative to maximize readiness and steward resources with a focus on the opportunities in logistics and asset management. In addition to learning about the challenges of supporting global operations above and below the water, you will hear firsthand how the Commander of the Royal Canadian Navy set conditions for innovation to occur and charted a course for change.

SAP Test Lab: Interactive Feedback Forum

As a SAP user, do you have ideas to improve features within the Enterprise Asset Management (SAP EAM) solution or the overall user experience? Join the SAP EAM development team at this year’s Test Lab to interact directly with the experts behind the solution. The development team is interested in learning your business needs and discussing how SAP can support you with current or future solution features. There will be four test areas supported by experienced SAP development team members.


  • New Analytical and reporting applications

  • New Features add to the SAP ERP and S/4HANA Applications

  • SAP Predictive Maintenance and Asset Intelligence Network

  • Next-Generation Asset-Centric Mobile Application


You will have 45 Minutes of time to have one on one interaction within these labs with people who are developing Asset Management solution for years. Join us at one or all the following available throughout the event:

  1. New Analytical & Reporting Application


During the last year, the SAP EAM development team had collected lots of feedback from various experts who visited test labs. Based on their feedback, SAP has released three new analytical applications for SAP S/4HANA:

  • Break Down Analysis

  • Damage Analysis

  • Overview page for planner


In this test area, you will be able to view these apps and provide feedback regarding analytical requirements related to maintenance cost and resource utilization. SAP will also be delivering new extractors for the SAP BW/4HANA solution. Get details on future plans for the SAP EAM solution and provide your own business requirements.

  1. New features added to the SAP ERP Application & S/4HANA


The SAP EAM development team has been working with experts from various EAM user groups to collect improvement ideas and some of these ideas have been prioritized for development. In this test area, you will gain information on these developments and have an opportunity to provide feedback on challenges you may have faced accessing the new or current functionalities. A golden opportunity to learn collaboratively and continuously improve the SAP EAM solution!

  1. SAP Predictive Maintenance & Asset Intelligence Network


In this test area, you will review some of the newer features of SAP Predictive Maintenance & Service, SAP’s solution for integrating equipment sensor, master and maintenance data. You will learn how to use Machine Learning algorithms to find and predict equipment failure patterns. We will also cover related functions in SAP Asset Intelligence Network. The SAP development team will be seeking your input on business processes and overall feedback on predictive maintenance to determine which additional functions should be provided.

  1. Next-Generation Asset-Centric Mobile Application – SAP Asset Manager


SAP Asset Manager, SAP’s next-generation Asset Centric Mobile Application developed as part of the SAP & Apple Partnership is now available. SAP has been working with customers, partners and Apple to develop this state of the art mobile application. In this test area, you will be testing the whole SAP Asset Manager application. You will need to complete a list of actions as it would be needed from a technician from the beginning of a shift until its completion. It will be an incredible opportunity to try the latest and greatest version of the application and provide feedback that will be used to improve the solution and prioritize the roadmap of the solution.

Getting Orders Flowing Efficiently: How UPPCO Transformed their Capital Work Process

Upper Peninsula Power Company (UPPCO) is a regulated utility company serving approximately 52,000 electric retail customers in 10 out of 15 counties in Michigan’s Upper Peninsula. In 2014, UPPCO began the difficult project of upgrading their outdated systems across the entire organization by implementing SAP including SAP PM. Following the implementation, several operational challenges were evident. The biggest being the clogged order process; orders could not be created, created orders could not be used and materials were not consolidated so issuing was problematic. Without first addressing these issues, orders could not be closed in the system.

Learn how UPPCO’s project transformed the capital work process so it was operating efficiently and effectively. Using a multi-pronged approach, they integrated the graphical design tool with SAP to produce usable orders and change the way material reservations were relayed to supply to allow for easy fulfillment of materials requirements either internally or from a third party. UPPCO also instituted, within SAP, a project tracking system to ensure all the prerequisites were accomplished and nothing was missed ensuring orders could be settled to the correct asset and meet FERC reporting requirements.

Key Business Benefits:


  • Setting up work orders are in a usable format so materials can be issued

  • Capital projects are tracked so pre-requisites are not missed

  • Orders can be closed with settlement to the correct assets without significant manual intervention

A Voyage of Discovery: Global Logistics & Analytics in the Royal Canadian Navy

More than a fifteen-year journey, the Royal Canadian Navy (RCN) has moved from digitizing and integrating core business processes to utilizing analytics to drive performance improvements at all levels. The RCN utilizes SAP aboard ships at sea around the world, in second line maintenance facilities and throughout the supply chain. This keynote will focus on the imperative to maximize readiness and steward resources with a focus on the opportunities in logistics and asset management. In addition to learning about the challenges of supporting global operations above and below the water, you will hear firsthand how the Commander of the Royal Canadian Navy set conditions for innovation to occur and charted a course for change.

MIT’s Journey Through the COSMOS with SAP Mobility & the Cloud

MIT Department of Facilities launched a program to modernize its maintenance processes under the Community of Stewardship and Modernization of Service (COSMOS) program. The program was designed to improve materials management, system records and data quality, and mobilize field service technicians through barcoding all the mechanical/electrical/plumbing equipment and deployment of iPads minis. In this session, MIT will share how the journey started with an introspective review of our processes, determination of interdependencies, prioritization of changes, lessons learned and the results we have achieved so far. A significant element of our success and key focus will be on our approach to the implementation and deployment of SAP Work Manager with iPads running in the SAP HANA Enterprise Cloud. Working with Evora IT Solutions, MIT began with a small pilot deployment and systematically rolled out to our full team of 150 service technicians. This has transformed us from using paper to a much more efficient operation.

Key Business Benefits:


  • Turnaround time for work orders has decreased from days/weeks to hours/days resulting in better customer service

  • Equipment data and work order history available to trades people

  • Elimination of paper forms to enter labor distribution bypassing several hand-offs and a backlog of weeks

After the Consultants Leave: Support SAP Post-Project

At PG&E, the Mariner Initiative deployed several key projects between 2013 through 2016. This session tells the story of what happens after the implementation and how SAP functions on a daily basis. PG&E’s Supervisor of Gas Work Management for SAP Solutions will illustrate how they engaged users and drove enthusiasm for evolving from the Stone Age to The Jetson’s Era.

This session will showcase PG&E’s ability to develop business driven user support as well as governance around managing ongoing system change requests. Hear how they built a unique and talented team to bridge the gap between technology and the business, resulting in a dependable partnership that benefited the entire organization. The users’ interactive support created for the best use of the system and helped keep up with the ever-changing requirements and regulations that PG&E is often faced with.

Key Business Benefits:


  • Strategic user adoption

  • Financial benefits realization by optimal use of the system

  • One strategy for driving business and technology forward

Out of the Desk Drawer & Onto a Tablet: Our Story of Asset Master Data Renewal

Huntington Ingalls Newport News Shipbuilding is on a mission to achieve and sustain world-class performance and maintenance excellence for Facilities Support. Our SAP Plant Maintenance instance is 17+ years old, and the legacy master data are inadequate to support collection of accurate reliability data. Technical manuals and drawings were on a number of media, ranging from paper-based documents to electronic files in multiple formats. Documents were stored in many locations, including vaults, network drives, personal hard drives, maintenance shop bookcases, desk drawers and personal lockers.

Our Facilities Asset Mobile Environment (FAME) project encompasses three primary segments: Mobile Hardware, Information and Updated Work Processes. Those updated work processes include taking advantage of several new SAP User Interfaces including Work Manager, Rounds Manager, Fiori and PPM (Portfolio Project Management). The focus today is on the Information segment.

Internal to SAP, we have added or updated the Functional Location hierarchy (ISO-14224 compliant), catalog profiles to support assembly selection in Work Manager and equipment status to facilitate reporting. Classification data has been added both to support asset technical data as well as to support work flows in Work Manager. Measurement points on equipment have been expanded to collect results of preventive maintenance activities and operator rounds.

Outside of SAP, we assembled equipment-specific technical documentation such as manuals, drawings, preventive maintenance documents, operator checklists and energy control plans in our FAME SharePoint site sorted by SAP Equipment number. This is our Equipment Dashboard, and our technicians can access it with one click from Work Manager.

In addition, we have produced over 200 YouTube-style videos that feature our technicians troubleshooting and maintaining our equipment. These videos are managed using Qumu software and linked on the same SharePoint site as our Equipment Dashboard. The videos were developed by our team and include the technicians as actors.This effort has been a big help with culture change. The technicians really enjoy starring in the videos and it unites everybody around a common goal.

With on-the-spot access to technical documents and video format instructions, we are improving pre-job briefs; first time quality; and reducing trips back and forth to the shop, thus increasing wrench time.  By using the mobile SAP Work Manager and Rounds Manager apps along with simple, focused enhancements driven by standard SAP master data fields, NNS has created a streamlined user interface at the point of execution. This allows more accurate capture of machine data, allowing more timely decision making in a paperless work order environment.

Marathon Oil’s Strategic Approach to Materials Management & Plant Maintenance Integration

Marathon Oil implemented SAP Plant Maintenance (PM) five years ago at the Eagle Ford asset. By late 2016, lack of material visibility was becoming a major hindrance causing schedules to be missed, materials to be ‘lost’ and costs incorrectly attributed. Marathon Oil began by setting a strategic vision for Materials Management (MM) and PM integration: “Base”, “Value Enhancement” and “Gold Standard” levels of functionality were defined, forming a template for future rollouts into other assets.

Challenges included major storage constraints, reuse of materials, ad hoc “walk-ins” and both variable and dynamic work schedules. The challenges called for some innovative solutions, utilizing both standard and custom functionality. Key learnings include the need to have a comprehensive material catalogue at the outset, along with purchasing agreements, the importance of quickly turning around new material masters, attention to stakeholder issues and the importance of having a strategy and clarity of purpose.

This presentation will cover Marathon Oil’s journey along three paths - Maintenance, Supply Chain and SAP Support. Learn how in each area we addressed strategy, challenges and solutions and how you can apply these practices at your organization.

Key Business Benefits:


  • Improvement in planned maintenance schedule compliance

  • Control and accountability over material spend

  • Enhanced budgeting capability

Marathon Oil’s Strategic Approach to Materials Management & Plant Maintenance Integration

Marathon Oil implemented SAP Plant Maintenance (PM) five years ago at the Eagle Ford asset. By late 2016, lack of material visibility was becoming a major hindrance causing schedules to be missed, materials to be ‘lost’ and costs incorrectly attributed. Marathon Oil began by setting a strategic vision for Materials Management (MM) and PM integration: “Base”, “Value Enhancement” and “Gold Standard” levels of functionality were defined, forming a template for future rollouts into other assets.

Challenges included major storage constraints, reuse of materials, ad hoc “walk-ins” and both variable and dynamic work schedules. The challenges called for some innovative solutions, utilizing both standard and custom functionality. Key learnings include the need to have a comprehensive material catalogue at the outset, along with purchasing agreements, the importance of quickly turning around new material masters, attention to stakeholder issues and the importance of having a strategy and clarity of purpose.

This presentation will cover Marathon Oil’s journey along three paths - Maintenance, Supply Chain and SAP Support. Learn how in each area we addressed strategy, challenges and solutions and how you can apply these practices at your organization.

Key Business Benefits:


  • Improvement in planned maintenance schedule compliance

  • Control and accountability over material spend

  • Enhanced budgeting capability

Coca-Cola Consolidated’s Journey to Reliability

Change is inevitable for every organization. The impact of change is often dependent on how employees perceive the change which is about to happen. Is the change perceived as an opportunity or a threat? This may depend on the amount of change occurring at any given time and whether the scope is minimal or major.

Imagine you are responsible for maintenance and engineering at a large manufacturing corporation. Growth has expanded your business’s footprint 150% over the last two years due to acquisitions. Maintenance management systems are being transitioned to a common corporate platform. A standardized business process needs to be defined since equipment records, documentation and work history now reside in multiple systems and the age of your asset base ranges from new to over 25 years old.

Learn how Coca-Cola Consolidated addressed some of these challenges that asset managers face every day. Takeaway steps to ensure your culture, process, systems and data are aligned and how you can successfully transform to a reliability centered world class organization.

The Brave New World of On-Demand Manufacturing

In this keynote, UPS’s Vice President of Corporate Strategy will separate the hype from reality on the current state of 3D printing. Hear how this game-changing technology is leading real-world applications and transforming supply change management by reducing spare parts inventory and creating on-demand production capabilities by leveraging the global logistics networks. Both the speed bumps and accelerators of 3D printing will be discussed as companies pave a path to lower inventories, more efficient production and meeting the needs of the “I want what I want, when I want it” consumer.

SAP Test Lab: Interactive Feedback Forum

As a SAP user, do you have ideas to improve features within the Enterprise Asset Management (SAP EAM) solution or the overall user experience? Join the SAP EAM development team at this year’s Test Lab to interact directly with the experts behind the solution. The development team is interested in learning your business needs and discussing how SAP can support you with current or future solution features. There will be four test areas supported by experienced SAP development team members.


  • New Analytical and reporting applications

  • New Features add to the SAP ERP and S/4HANA Applications

  • SAP Predictive Maintenance and Asset Intelligence Network

  • Next-Generation Asset-Centric Mobile Application


You will have 45 Minutes of time to have one on one interaction within these labs with people who are developing Asset Management solution for years. Join us at one or all the following available throughout the event:

  1. New Analytical & Reporting Application


During the last year, the SAP EAM development team had collected lots of feedback from various experts who visited test labs. Based on their feedback, SAP has released three new analytical applications for SAP S/4HANA:

  • Break Down Analysis

  • Damage Analysis

  • Overview page for planner


In this test area, you will be able to view these apps and provide feedback regarding analytical requirements related to maintenance cost and resource utilization. SAP will also be delivering new extractors for the SAP BW/4HANA solution. Get details on future plans for the SAP EAM solution and provide your own business requirements.

  1. New features added to the SAP ERP Application & S/4HANA


The SAP EAM development team has been working with experts from various EAM user groups to collect improvement ideas and some of these ideas have been prioritized for development. In this test area, you will gain information on these developments and have an opportunity to provide feedback on challenges you may have faced accessing the new or current functionalities. A golden opportunity to learn collaboratively and continuously improve the SAP EAM solution!

  1. SAP Predictive Maintenance & Asset Intelligence Network


In this test area, you will review some of the newer features of SAP Predictive Maintenance & Service, SAP’s solution for integrating equipment sensor, master and maintenance data. You will learn how to use Machine Learning algorithms to find and predict equipment failure patterns. We will also cover related functions in SAP Asset Intelligence Network. The SAP development team will be seeking your input on business processes and overall feedback on predictive maintenance to determine which additional functions should be provided.

  1. Next-Generation Asset-Centric Mobile Application – SAP Asset Manager


SAP Asset Manager, SAP’s next-generation Asset Centric Mobile Application developed as part of the SAP & Apple Partnership is now available. SAP has been working with customers, partners and Apple to develop this state of the art mobile application. In this test area, you will be testing the whole SAP Asset Manager application. You will need to complete a list of actions as it would be needed from a technician from the beginning of a shift until its completion. It will be an incredible opportunity to try the latest and greatest version of the application and provide feedback that will be used to improve the solution and prioritize the roadmap of the solution.

SAP Test Lab: Interactive Feedback Forum

As a SAP user, do you have ideas to improve features within the Enterprise Asset Management (SAP EAM) solution or the overall user experience? Join the SAP EAM development team at this year’s Test Lab to interact directly with the experts behind the solution. The development team is interested in learning your business needs and discussing how SAP can support you with current or future solution features. There will be four test areas supported by experienced SAP development team members.


  • New Analytical and reporting applications

  • New Features add to the SAP ERP and S/4HANA Applications

  • SAP Predictive Maintenance and Asset Intelligence Network

  • Next-Generation Asset-Centric Mobile Application


You will have 45 Minutes of time to have one on one interaction within these labs with people who are developing Asset Management solution for years. Join us at one or all the following available throughout the event:

  1. New Analytical & Reporting Application


During the last year, the SAP EAM development team had collected lots of feedback from various experts who visited test labs. Based on their feedback, SAP has released three new analytical applications for SAP S/4HANA:

  • Break Down Analysis

  • Damage Analysis

  • Overview page for planner


In this test area, you will be able to view these apps and provide feedback regarding analytical requirements related to maintenance cost and resource utilization. SAP will also be delivering new extractors for the SAP BW/4HANA solution. Get details on future plans for the SAP EAM solution and provide your own business requirements.

  1. New features added to the SAP ERP Application & S/4HANA


The SAP EAM development team has been working with experts from various EAM user groups to collect improvement ideas and some of these ideas have been prioritized for development. In this test area, you will gain information on these developments and have an opportunity to provide feedback on challenges you may have faced accessing the new or current functionalities. A golden opportunity to learn collaboratively and continuously improve the SAP EAM solution!

  1. SAP Predictive Maintenance & Asset Intelligence Network


In this test area, you will review some of the newer features of SAP Predictive Maintenance & Service, SAP’s solution for integrating equipment sensor, master and maintenance data. You will learn how to use Machine Learning algorithms to find and predict equipment failure patterns. We will also cover related functions in SAP Asset Intelligence Network. The SAP development team will be seeking your input on business processes and overall feedback on predictive maintenance to determine which additional functions should be provided.

  1. Next-Generation Asset-Centric Mobile Application – SAP Asset Manager


SAP Asset Manager, SAP’s next-generation Asset Centric Mobile Application developed as part of the SAP & Apple Partnership is now available. SAP has been working with customers, partners and Apple to develop this state of the art mobile application. In this test area, you will be testing the whole SAP Asset Manager application. You will need to complete a list of actions as it would be needed from a technician from the beginning of a shift until its completion. It will be an incredible opportunity to try the latest and greatest version of the application and provide feedback that will be used to improve the solution and prioritize the roadmap of the solution.

Gaining Strategic Leverage Through Planning & Scheduling at NRG Energy

The profitability of an organization is often attributed directly to the successful management and execution of its maintenance program. Plant maintenance can be a costly exercise, not only in terms of labor utilization but also because of its ability to keep the plant running through unplanned downtimes from poorly maintained and, therefore, unreliable equipment which directly can have a significant impact an organization’s bottom line.

In 2014, NRG Energy undertook the task of bringing all their fossil and gas generating stations under a single work week management philosophy. In 2017 the same approach is being adopted for their renewable business. This approach targets the process to ensure a consistent and timely review, prioritization, approval, scheduling, coordination and tracking of work activities effectively. This presentation will provide an in-depth look at NRG’s process to bring the necessary tools and concepts to optimize Planning and Scheduling (P&S) philosophies. This includes a model of how P&S should be laid out and presented and how each participant’s roles and responsibilities affect the outcome hence new behaviors must be inculcated into the organization.

Learn how to:


  • Outline P&S assessment and implementation processes

  • Identify the potential benefits to be gained from ‘world class’ P&S practices

  • Address the critical success factors in gaining improved reliability and strategic leverage from maintenance P&S

Data & Process Optimization for SAP PM

Join this session to learn how Freeport LNG is supporting best practices in maintenance and reliability by leveraging a standards-based approach to data and key business processes. While the bedrock of maintenance and reliability is in the hands of maintenance and operations leadership and technicians, technology’s expanding role in supporting the achievement of lower operating costs and higher reliability for the entire equipment life-cycle continues to be a subject of interest. The growing sophistication of automation tools/IIOT adds another layer of complexity and possibility. Developing a framework for how data is developed, maintained, shared and utilized are essential to the establishment of integrated and complementary software tools and business processes that are sustainable and continue to improve and add value over time.

This presentation will cover how ISO 14224, ISO 55000/1/2 and best practices from SMRP’s and DAMA’s Bodies of Knowledge can be applied to create maintenance and reliability processes and systems that support the key remits of established and developing maintenance organizations.

Key Business Benefits:


  • Leverage SAP data to support specific maintenance strategy and execution activities

  • Develop standards-based approach to data structure and framework for how data is developed, maintained, shared and utilized

  • Create maintenance and reliability processes and systems that support the key remits of established and developing maintenance organizations

Gaining Strategic Leverage Through Planning & Scheduling at NRG Energy

The profitability of an organization is often attributed directly to the successful management and execution of its maintenance program. Plant maintenance can be a costly exercise, not only in terms of labor utilization but also because of its ability to keep the plant running through unplanned downtimes from poorly maintained and, therefore, unreliable equipment which directly can have a significant impact an organization’s bottom line.

In 2014, NRG Energy undertook the task of bringing all their fossil and gas generating stations under a single work week management philosophy. In 2017 the same approach is being adopted for their renewable business. This approach targets the process to ensure a consistent and timely review, prioritization, approval, scheduling, coordination and tracking of work activities effectively. This presentation will provide an in-depth look at NRG’s process to bring the necessary tools and concepts to optimize Planning and Scheduling (P&S) philosophies. This includes a model of how P&S should be laid out and presented and how each participant’s roles and responsibilities affect the outcome hence new behaviors must be inculcated into the organization.

Learn how to:


  • Outline P&S assessment and implementation processes

  • Identify the potential benefits to be gained from ‘world class’ P&S practices

  • Address the critical success factors in gaining improved reliability and strategic leverage from maintenance P&S

Getting Orders Flowing Efficiently: How UPPCO Transformed their Capital Work Process

Upper Peninsula Power Company (UPPCO) is a regulated utility company serving approximately 52,000 electric retail customers in 10 out of 15 counties in Michigan’s Upper Peninsula. In 2014, UPPCO began the difficult project of upgrading their outdated systems across the entire organization by implementing SAP including SAP PM. Following the implementation, several operational challenges were evident. The biggest being the clogged order process; orders could not be created, created orders could not be used and materials were not consolidated so issuing was problematic. Without first addressing these issues, orders could not be closed in the system.

Learn how UPPCO’s project transformed the capital work process so it was operating efficiently and effectively. Using a multi-pronged approach, they integrated the graphical design tool with SAP to produce usable orders and change the way material reservations were relayed to supply to allow for easy fulfillment of materials requirements either internally or from a third party. UPPCO also instituted, within SAP, a project tracking system to ensure all the prerequisites were accomplished and nothing was missed ensuring orders could be settled to the correct asset and meet FERC reporting requirements.

Key Business Benefits:


  • Setting up work orders are in a usable format so materials can be issued

  • Capital projects are tracked so pre-requisites are not missed

  • Orders can be closed with settlement to the correct assets without significant manual intervention

Delivering Efficiency & Cost Saving Through Field Force Enablement at Xcel Energy

As part of their enterprise wide business transformation program, Xcel Energy moved its field workforce from paper based processes to a mobile solution utilizing SAP Work Manager, ClickSchedule and GIS/Mobile Mapping. The challenge was the 5,500 field workers (employees and contractors) were in five different Business Units (Generation, Nuclear, Transmission, Distribution and Gas Engineering Operations) across eight states and had varying degrees of exposure to mobility and utilized different business processes to execute their work.

The solution delivered was a single mobile platform that would work for all employees – from the service technician who interacts with the customer to the nuclear engineer who needs a comprehensive electronic work package to perform details operations in a protected area. In addition to a unified technology solution, Xcel Energy developed a comprehensive end user engagement program to involve those employees in all aspects of the program from early process design, building, testing, device selection, bargaining unit engagement and training. This session will provide an overview of the scheduling and mobility technical and business solution, lessons learned managing remote devices, and the change management program designed to enable a diverse workforce with new technology.

SCM Workshop: Transform Your Existing SAP Supply Chain into a World-Class Value Chain

The current digital wave is an indication of how fast the market can change direction and leave many companies unprepared. Most supply chains are not geared for these radical changes, and most companies are finding that huge efforts are required within current supply chain design to cope with the market changes and new market demands. This unique workshop offers proven guidelines to reduce purchasing spend, optimize inventory, increase production capacity, improve supplier performance, reduce lead-times and increase services levels. Learn how to identify practical and tangible value opportunities quickly, with tactical techniques and tools that can ensure ROI within 6-12 months. Workshop Breakdown:


  1. What it will take to become a world-class supply chain

  2. Preparing and building the corner stones for an optimized supply chain

  3. Sustaining the results with an organizational governance structure and metrics

SCM Workshop: Transform Your Existing SAP Supply Chain into a World-Class Value Chain

The current digital wave is an indication of how fast the market can change direction and leave many companies unprepared. Most supply chains are not geared for these radical changes, and most companies are finding that huge efforts are required within current supply chain design to cope with the market changes and new market demands. This unique workshop offers proven guidelines to reduce purchasing spend, optimize inventory, increase production capacity, improve supplier performance, reduce lead-times and increase services levels. Learn how to identify practical and tangible value opportunities quickly, with tactical techniques and tools that can ensure ROI within 6-12 months. Workshop Breakdown:


  1. What it will take to become a world-class supply chain

  2. Preparing and building the corner stones for an optimized supply chain

  3. Sustaining the results with an organizational governance structure and metrics

SCM Workshop: Transform Your Existing SAP Supply Chain into a World-Class Value Chain

The current digital wave is an indication of how fast the market can change direction and leave many companies unprepared. Most supply chains are not geared for these radical changes, and most companies are finding that huge efforts are required within current supply chain design to cope with the market changes and new market demands. This unique workshop offers proven guidelines to reduce purchasing spend, optimize inventory, increase production capacity, improve supplier performance, reduce lead-times and increase services levels. Learn how to identify practical and tangible value opportunities quickly, with tactical techniques and tools that can ensure ROI within 6-12 months. Workshop Breakdown:


  1. What it will take to become a world-class supply chain

  2. Preparing and building the corner stones for an optimized supply chain

  3. Sustaining the results with an organizational governance structure and metrics