Meet the First Speakers!

Robert Meyers

Business Partner for Operations, Supply Chain, and Maintenance, Johnsonville LLC

Johnsonville: Reducing Downtime Through Work Prioritization and Integrated Planning and Scheduling

With the lack of a robust scheduling tool in SAP, the team at Johnsonville consistently…

Read more >

Bill Hasenstein

Maintenance Planner, Sargento Foods

Custom to Standard: SAP S/4HANA Plant Maintenance Implementation from a Maintenance and Planner Perspective

Sargento just completed the transition to SAP S/4HANA® in August 2018. One of the goals…

Read more >

Lynnanne Catron

Assistant Vice President of IT, Norfolk Southern Corporation

EAM Journey at Norfolk Southern: Turning Vision into Reality

Norfolk Southern (NS) faces the same key business challenges related to asset management as many…

Read more >

Jacob George

Senior Application Configuration Analyst, Puget Sound Energy

PSE’s Journey Implementing an Integrated Work Management Solution

Puget Sound Energy (PSE) is an energy company serving Washington state for over 135 years.…

Read more >

Chad Pennings

Maintenance & Reliability Analyst, Johnsonville LLC

Johnsonville: Reducing Downtime Through Work Prioritization and Integrated Planning and Scheduling

With the lack of a robust scheduling tool in SAP, the team at Johnsonville consistently…

Read more >

 
 

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Johnsonville: Reducing Downtime Through Work Prioritization and Integrated Planning and Scheduling

With the lack of a robust scheduling tool in SAP, the team at Johnsonville consistently found themselves facing challenges with planning and scheduling work effectively. This included doing so without visibility to labor capacity or to production lines that were not available, while also completing certain work orders in an unprioritized way, leading to unplanned downtime when less critical work was completed first. The team determined that a system was needed that could integrate with SAP to provide this functionality and support a better maintenance process.

With a tool selected to provide great visibility and that filled the functional gaps in the desired process, a cross-functional team of operations and maintenance members worked together to design a work order weighting system that all agreed with and helped ensure that the right work is prioritized and completed helping to minimize unplanned downtime.

In this session you will learn from Johnsonville Sausage’s personal experience in:

• Creating maintenance plans for running and nonrunning maintenance operations

• Creating a work order weighting structure that can be applied to work orders to ensure the right work is being completed

• Scheduling of work orders effectively

• The need to select a software that will support the short-term and long-term needs of the organization

Key Business Benefits:

• Better able to schedule work without impacting operations

• Better prioritization of work orders, reducing unplanned downtime

• Better visibility and agreement between maintenance and operations on business process and priorities

Custom to Standard: SAP S/4HANA Plant Maintenance Implementation from a Maintenance and Planner Perspective

Sargento just completed the transition to SAP S/4HANA® in August 2018. One of the goals for the company was to utilize standard transactions and much as possible. Bill’s story revolves around the transition to SAP S/4HANA® from the maintenance and planning perspective. He will detail the process of Sargent’s cutover and the issues that it dealt with as well as the struggles it faced going to standard transactions.


Some of the preparation prior to go-live was to do four separate integration test cycles with super users, going over the basic functions the maintenance group does in SAP. These super users then trained the maintenance group as a whole after validating the testing. Master data was also validated using mock cutovers, looking for anything that errored while loading in the new system. Errors were corrected prior to the final master data load.


In this session, Bill Hasenstein, maintenance planner, will share how Sargento is utilizing SAP Plant Maintenance and what opportunities there are for improvement in the future. Many companies are at various states in their utilization of SAP Plant Maintenance, and this is an opportunity to learn and ask questions for from other companies who are at varying levels.


Hear about lessons learned after go-live, such as insuring compatibility of open work orders, visibility in the new system of goods issue, and reducing manual spot inspection by technicians.


Key Business Benefits:


• Successfully implemented SAP S/4HANA® and used standard transactions for plant maintenance


• All maintenance technicians utilize SAP for paperless work order execution


• Using stock transports for moving maintenance parts between different plants within the organization

EAM Journey at Norfolk Southern: Turning Vision into Reality

Norfolk Southern (NS) faces the same key business challenges related to asset management as many asset-intensive industries. Specifically, lack of standard business processes, limited visibility of TCO of an asset, disparate systems and technologies lacking data integration, warranty management, spare parts and inventory management, and desired business capability to run the business. Further, to harness the power of emerging digital technologies, conventional maintenance management systems and business processes do not deliver and require paradigm shifts. NS is embarking on an EAM journey with the vision to build enterprise-wide, best-in-class solutions that can be leveraged and adopted by various asset classes, with SAP as the primary technology.


Our core principle is “Build once… deploy many times.” Design thinking principles guide our user-centric design methodology to develop solutions that are intuitive and optimize the user experience. NS will share our targeted business benefits, including maximize asset reliability, availability and utilization, and improve operational efficiencies and inventory optimization. NS will share its EAM vision, journey, lessons learned, and how you can leverage SAP technology for your organization.


Key Business Benefits:


• Business process standardization


• Asset health measures, improving maintenance practices


• Lower TCO for technology supporting EAM

PSE’s Journey Implementing an Integrated Work Management Solution

Puget Sound Energy (PSE) is an energy company serving Washington state for over 135 years. The company is currently working to enhance the customer experience in order to be the energy partner of choice for its customers. To better serve the external customers, PSE also had to focus on providing its internal customers (people who initiate, plan, schedule, execute, and close work) with state-of-the-art technology and processes.


PSE implemented SAP in the 1980s and has been using the SAP Work Manager and SAP Plant Maintenance solutions ever since. All these years, the focus has been on using notifications to track both scheduling and field execution of work with work orders being the financial tracker. This leads to various problems, such as supporting a non-standard solution, not leveraging industry best practices, having a lot of notification and order types (more than 40 and 170 respectively), multiple work orders to execute a single job, etc.


The Integrated Work Management (IWM) project aims at implementing new applications such as ClickSchedule and SAP Work Manager along with modifying existing applications such as SAP and PowerPlan in order to move to a more industry-wide standard EAM solution. The challenge in front of PSE was how to implement IWM within time and budget allocated without having to completely modify the solution that has been working for the past 20 years. Additional challenges were ensuring that the solution was well integrated with other transformation projects and business processes were defined, keeping the end customer experience in mind and also thinking long term with respect to IT strategy.


Join us to understand how PSE worked on rolling out the solution to one of its business units by consolidating the number of order types and implementing new software components such as ClickSchedule, SAP Work Manager, OpenText, etc. We will cover details around what was implemented, challenges faced, lessons learned, and benefits reaped.


Key Business Benefits:


• Moving the organization to an electronic work management process as opposed to existing paper-based processes


• Increase in productive work time due to automated order creation and scheduling


• Quick turnaround time to respond to customer issues and easy access to work status as opposed to having to make numerous calls to determine the status of work

Johnsonville: Reducing Downtime Through Work Prioritization and Integrated Planning and Scheduling

With the lack of a robust scheduling tool in SAP, the team at Johnsonville consistently found themselves facing challenges with planning and scheduling work effectively. This included doing so without visibility to labor capacity or to production lines that were not available, while also completing certain work orders in an unprioritized way, leading to unplanned downtime when less critical work was completed first. The team determined that a system was needed that could integrate with SAP to provide this functionality and support a better maintenance process.

With a tool selected to provide great visibility and that filled the functional gaps in the desired process, a cross-functional team of operations and maintenance members worked together to design a work order weighting system that all agreed with and helped ensure that the right work is prioritized and completed helping to minimize unplanned downtime.

In this session you will learn from Johnsonville Sausage’s personal experience in:

• Creating maintenance plans for running and nonrunning maintenance operations

• Creating a work order weighting structure that can be applied to work orders to ensure the right work is being completed

• Scheduling of work orders effectively

• The need to select a software that will support the short-term and long-term needs of the organization

Key Business Benefits:

• Better able to schedule work without impacting operations

• Better prioritization of work orders, reducing unplanned downtime

• Better visibility and agreement between maintenance and operations on business process and priorities